This Airline CEO’s Message is Winning Hearts Online

“I’m Alex Jacquot, a 10-year-old boy (please take me seriously) and I want to start an airline,” wrote the 10-year-old.

He then went on to explain how he has started his airline, along with his best friend and had already done some of the work including the types of planes he needs, flight numbers, catering and more. After which, he goes on to ask for Joyce’s advice. “Do you have any tips on starting an airline? I’d be very grateful to know what you have to say.”

Responding to Jacquot’s letter, Joyce wrote, “Thank you for letting me know about your new airline. I had heard some rumours of another entrant in the market, so I appreciate you taking the time to write.”

He then wrote how he too was once a young boy curious about planes. He gave some advice to the young Jacquot, he but also invited him for a meeting to “compare notes”.

This immediately got uploaded on the official account of the airline along with the picture of the boy, his handwritten letter and the CEO’s reply.

Our competitors don't normally ask us for advice, but when an airline leader reached out, we couldn't ignore it.
Naturally, there was only one way to respond: CEO to CEO. pic.twitter.com/JTFpzn5a6Y

— Qantas (@Qantas) March 11, 2019

After seeing this post netizens could not resist from commenting on it. Check out their reactions below:

@Qantas and Alan Joyce. Thank you for this. You've made my day. ???????????????????????? https://t.co/tI8qIbW7cJ

— Amrut Thobbi (@amrutti) March 11, 2019

Any competition that brings #ProjectSunrise closer the better ???????????? @Qantas #Oceaniaexpress https://t.co/rBfpA2T3YQ

— Tom Dyson (@dysontom) March 11, 2019

Oh BOYYY, how could you think of this in such age. ???????????? all the way! You're a genius in making. And should appreciate @Qantas for taking the letter so serious enough as the boy mentioned ???????? https://t.co/NUcsZb7ot6

— Guruprasad Talluri (@gurus257) March 11, 2019

This is so heart warming! https://t.co/d0AHrmOmfW

— Padmaja Konisetti ????? ?????????? (@paddukonisetti) March 11, 2019

This is the stuff that makes being on Twitter worthwhile. You are already flying higher than any airline will take you kiddo, kudos to your attitude & spirit!!! https://t.co/03326L45vc

— Dr. Sanjay Arora (@chiefsanjay) March 11, 2019

Interesting letter from a boy with dreams above sky and a nice reply from an expert.
Read all three questions from that boy ???? he seems to be very serious about his startup#qantas https://t.co/fuqjGnoxTx

— prem.mano (@prem4urpal) March 11, 2019